Off Campus Access to Library Databases
Use your last name and your Banner ID number to login.
What is my Banner ID number?
Students, Faculty & Staff: Log into AppalNet> Self Services Tab> display Banner ID
Faculty & Staff: Banner IDs are also printed on your pay stub.
If you are using your Banner ID and are still experiencing problems, please contact the Circulation Department at (828) 262-2818
TROUBLESHOOTING TIPS
If you can’t get into any databases and have entered your name and banner ID from off campus, here are some tips to help you gain access:
1) "Are you going through appalnet to access library resources?" If so, go directly through the library web site. There is a "glitch" with Appalnet and accessing Library Resources.
2) "Are you trying to access the databases through AppSearch?" If so, there is ALSO a glitch in searching AppSearch off campus. You should go to the Databases and Articles tab and select your subject to start searching directly.
3) "Are you getting an error message?" If so, please call the library Reference desk at 262-2820. Be sure to provide as much information as possible… name of database, browser, internet provider, how you accessed the database (i.e. AppSearch, databases page, etc), time and date.
4) "Are you typing in more than just your last name when you are authenticating yourself in the database?" If so, you need to only enter your LAST name as Username and Banner ID number as password.
5) "Have you tried other databases in this discipline?" If so, try another one and check it. Some databases could be down for some reason.
6) "Are you going through our database pages or directly to the product (i.e. going straight to the PubMed website)" If you are going directly to the site, you will have a hard time being authenticated. Please go through our webpage and through our links to the databases.
Content editor: Louise Ochoa ochoalb@appstate.edu