Request a Book
Option 1: ASU, UNC-A and Western Carolina books - mailed to your home address! - via ABC Express
Option 2: Books not available from ASU, UNC-A or Western Carolina - via Interlibrary Loan (ILLiad)
Option 1: Use ABC Request to have a book(s) mailed to your home address.
Follow these instructions:
Search the WNCLN Library catalog.
-
View the screen containing the book's location (ASU, UNC-A or Western), the call number, and circulation status.
-
Click the "Request ABC" link.
-
Enter your name and Banner ID number.
-
In the "Choose a Pickup Location" box, select " ASU Distance Learning." Click "Submit above information."
-
Click in the radio button beside the wanted copy. Click "Request selected item."
All WNCLN books will be mailed to your home address as listed on your student record.
Note: Do not request journal volumes from Western or Asheville via ABC Express. All articles are requested through ILLiad .
Have a question about requesting books?

ABC Express FAQ's:
-
Books available from the ASU collection will be mailed to your home - normally within one week.
-
Books available from Western Carolina University or UNC-Asheville will be sent to ASU and then mailed to your home - in approximately one week. Note: You may call 828-262-2781 to check on your request if they haven't arrived within 10 days.
-
We pay postage both ways. Return postage to ASU (with mailer and instructions) will be enclosed. (Or, if you check your book out at ASU and you'd like a return label, contact the Document Delivery staff at 1-828-262-2781.)
-
Loan period for books is 3 weeks. Provided there are no holds on an item - two renewals are allowed. Renewals may be requested by phone (828) 262-2818 or via View your own record.
-
Please Note: Return mail time to ASU will take at least 5 - 7 days .
Consult the online tutorial Finding Books for a review of how to search the WNCLN catalog for books.
Option 2: Use Interlibrary Loan to obtain books not available from ASU, UNC-A or Western Carolina
A book you want isn't available from ASU, UNC-A or Western (WNCLN)? It probably can be borrowed from another library via Interlibrary Loan. Note: You must pick up these books at Belk Library. Mailing is not allowed. Remember to bring your ASU ID.
Use Interlibrary Loan's ILLiad system to request these books.
-
Are you a first time ILLiad user? Register.
-
Already registered? Go to the ILLiad Logon screen.
-
After logging in, you will see ILLiad's Main Menu.
- The second option under Request Types is Request a Book. Click on it.
- Complete the form. Click the Submit Request button when you are finished.
Note: Use the ILLiad Request a Book option for ERIC documents too, e.g. ED 123 456.
ILLiad FAQ's:
-
You need to travel to Belk Library to pick up the book. We are prohibited from mailing interlibrary loan books to you. Remember you must bring your ASU ID.
-
Delivery time from the distant library to ASU's Belk Library varies from 1 to 3 weeks.
-
You will receive an e-mail notification when the book arrives. You will have 7 days to pick it up at Belk Library's Circulation/Reserve Desk.
-
Renewals for items from other libraries are lending library dependent. Contact Interlibrary Loan at (828) 262-2826.
Content editor: Lisa Abbott abbottlt@appstate.edu
