General Circulation Policies and Procedures
For Borrowing Privileges and Fine/Fee Structure, click here
Damaged or Mutilated items:
Items returned damaged or mutilated will be assessed a charge. The amount of the charge assessed will vary dependent on the extent of damage/mutilation up to the cost of the book.
Holds
If a book is checked out, a hold may be placed on it directly from the library catalog by clicking "Request Item." When the book is returned, an email will be sent with instructions to pick up the item at the Main Circulation Desk with a valid ASU ID/Community Borrower's Card.
Recalls
Items checked out to all patron categories are subject to recall by another patron after 21 days of possession. If an item is not returned within 7 days of the recall, a block on check out privileges may be instituted as well as receiving an additional .50 cents per day in addition to any other overdue charges. NOTE: Items needed for course reserves are subject to immediate recall.
Notices
Desk Services sends courtesy notices routinely to alert patrons of held items, holds cancellations, overdues and
replacement bills. For faculty, staff and students, these notices are sent to an assigned campus e-mail address. Community Borrowers may provide their home email address for contact.
Alternatively, you may check on the status of your library account at any time on the Web from the library's home page.
Privileges
The "AppCard," (the ASU ID) is required for
all faculty, staff and student check outs. The person to whom the card is issued is responsible
for its use. If an ASU ID card is lost or stolen, you
will be held responsible until it is reported.
The Library issued Community Borrower Card is required for all
circulation transactions by community borrowers.
ID cards from other universities are accepted only from those institutions with which the Library has cooperative agreements , and only under the terms of those agreements.
Spouses and partners may use the Spouse ID card , issued by the University ID Center, for circulation transactions.
NOTE: Dependent ID cards are not accepted for circulation transactions and are not eligible for borrowing privileges.
Replacement Charges
University Accounts Receivable will be billed replacement costs for long overdue items. The replacement cost charge is $60.00 for all materials. Under certain circumstances, the library may accept a replacement copy of a lost or damaged book, journal, film, or video in lieu of the replacement cost of the material. For an item to be considered as a replacement for one lost or damaged, it must be an exact copy or an appropriate substitute (as determined by library staff) of the same author/title. Mass market paperbacks are not acceptable as replacement copies. If the library accepts a replacement copy in lieu of the replacement cost, the library will still assess a $20.00 processing fee.
Searches
If an item has a "Not checked out" status in the catalog and you cannot locate it on the shelf, you may request for a search to be done. The Circulation Desk will assist you with this. If the item is located, you will be notified by email that the item has been found. The item will be held at the Circulation Desk for 7 days for pick up. Items not picked up after 7 days will be returned to the shelf.
Self Check-Out
For your convenience, a self-checkout unit is available on the First Floor in front of the Circulation Desk. If you need assistance with your first try, please ask at any service desk.
Lost and Found
Belk Library is not responsible for any personal items that are lost or stolen in the library. However, we do maintain a Lost and Found for your convenience. Please ask at the Main Circulation Desk for assistance with this. Our policy of disposition may be found here.
Content editor Susan L. Jennings Jenningssl@appstate.edu